What to ask yourself when choosing a charity CRM system

Anthony’s second guest post for JustGiving….

If your charity is considering implementing a new database or CRM system, here are six things to consider before giving it the green light.

1. To the cloud or not?

With today’s technology, you need to consider whether your system should be hosted internally or by the CRM vendor. In order to make a decision, you need to be able to answer these questions:

Read the whole post on the JustGiving blog.

The mythical world of the charity database

Anthony guest blogs for JustGiving……….

In this first post on CRM systems Anthony Fawkes, Founder of Actually Data, talks through the misconceptions of the charity database and offers some top tips on how to make the most of your CRM database.

Along with my work with JustGiving member charities and helping them to integrate their JustGiving data into their Customer Relationship Management (CRM) systems, I get asked on a more frequent basis about CRM systems in general. CRM is sometimes swapped for other acronyms such as DRM (Donor Relationship Management system), SRM (Supporter or Stakeholder Relationship Management) and even MRM (Membership Relationship Management).

Read the whole post on JustGiving’s site

Blackbaud and JustGiving Integration

Blackbaud have launched their new Integration suite which starts with integration with the online giving platform JustGiving.

The integration sees Blackbaud venture into working in partnership with other providers and developing solutions to help charities with their back office processes.
Continue reading Blackbaud and JustGiving Integration

JustGiving announces apps that integrate with Salesforce and thankQ | UK Fundraising

It’s been over a year in the planning and execution but JustGiving have this week launched their data Api’s. This allows all of your JustGiving reporting data to be surfaced through api calls.

JustGiving’s open platform allows any third party to develop new tools using its fundraising and reporting technology. There is a clear demand from charities wanting to connect JustGiving with their fundraising database. Earlier this year, 61% of charities surveyed by JustGiving reported an interest in achieving this.

via JustGiving announces apps that integrate with Salesforce and thankQ | UK Fundraising.